Privacy Statement

The purpose of this privacy policy is to provide you with details of how OperTrade, a registered trading name of OperTech LTD (“OperTech LTD”, “we” or “us”) with the registered and trading office at Struthmore Wester Galcantray, Cawdor, Nairn, IV12 5XX, London, United Kingdom (company number SC424144), collects and uses information, including where applicable any personal data, supplied to us through the website https://opertrade.com (“Website”), and any telephone, chat or email communication that we may send you or your company. Please read this privacy policy carefully.

Protection of personal data

It is the stated policy of OperTrade that we will act in accordance with current legislation and aim to meet current best practice with regard to the processing of personal data. This policy may be amended from time to time so please check it regularly. We understand the importance of maintaining the privacy of your personal information. By entrusting us with your information, we would like to assure you of our commitment to keeping it private. We have taken measurable steps to protect the confidentiality, security and integrity of your information. This statement should be read together with any additional terms and conditions, disclaimers or other contractual terms you have entered into with us, where applicable, as well as any applicable mandatory laws and regulations.

How do we protect your personal data?

The following measures are in place to safeguard your personal data:

• - access to your account is controlled by the password and username which are unique to you;
• - your personal data is stored on secure servers;
• - payment details are encrypted using Ingrain devices which provide tamper-resistant;
• - protection of cryptographic keys to ensure encrypted data is kept private and secure.

While we will use all reasonable efforts to safeguard personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data transferred from you, or to you via the internet

Who is the controller of your data?

When you send us your personal data, OperTrade becomes their controller.

Access to your data is only granted to those employees or partners who require that information to provide support related to execution of your instructions connected with our products or services. We have implemented procedures connected with securing and using personal data.

The data we collect

We may collect data from you in a number of ways:

1. Whilst visiting the Website we may collect data from you in the following ways:

• - data submitted by you through website forms, such as the contact request form, or chat messages;
• - information on the pages you request, such as the time of visit, content requested, internet protocol address and other information that your browser may send to our web servers;
• - through the use of cookies to identify you, your browser, browsing preferences and whether you visited the OperTrade website from various content and/or promotional material we place on other websites or in email.

2. When we send or receive emails from you:

• - whether such emails are successfully delivered;
• - when you receive, open or click on content in emails we may send;
• - and any subsequent visits you make to the Website.

3. When you call us or we call you:

• - the telephone number you are calling from;
• - the date time and content of any such call;
• - we may record such telephone conversations.

We may also combine the data provided by or obtained from you, with information we may have collected or obtained from other sources, such as public records and bodies or private organisations.